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Your Privacy...If have questions or concerns regarding this page first contact our site coordinator at mail to: privacypolicies@fennerchemical.comFenner Chemical recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.FENNERCHEMICAL.COM. The Site is operated by FENNER CHEMICAL AFFILIATES. We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance. We have provided a number of ways for our Customer Care team to help you:
Email:For product information or assistance: For service inquiries or assistance: For customer support or assistance: All email correspondence is completely confidential. Fenner Chemical Online Form:Please send any specific information about your request so we can direct it to the appropriate people:
What FENNER CHEMICAL Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by FENNER CHEMICAL and will only be used by FENNER CHEMICAL to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service. What Others May Do With Your Information. FENNER CHEMICAL does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time FENNER CHEMICAL may use agents or contractors who will have access to your personal information to perform services for FENNER CHEMICAL (such as DATABASE MAINTENANCE, FURTHER EXAMPLES), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for FENNER CHEMICAL. In addition, FENNER CHEMICAL may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users. FENNER CHEMICAL On-line Store. The FENNER CHEMICAL On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password. When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly. Third Party LinksFENNERCHEMICAL.COM may link to other sites ... Other Internet sites and services have separate privacy and data collection practices. Once you leave FENNERCHEMICAL.COM, FENNER CHEMICAL cannot control, and has no responsibility for, the privacy policies or data collection activities at another site. CookiesAt times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer. Children's Protection: we must receive a chemical release and may required adult signature on certain items and or quantities sold. While not required by law, it is just extra steps Fenner Chemical is willing to take to ensure the integrity of these items.Changes to this PolicyFENNER CHEMICAL may from time to time
revise its privacy policy. You should therefore periodically visit
this page, so you are aware of any such revisions. We will not,
however, use your existing information in a manner not previously
disclosed. You will be advised and have the opportunity to opt out of
any new use of your information.
Credit Card SecurityWe know customers are concerned about credit card security. We use
one of the worlds largest funds transfer agencies - PayPal.
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Privacy Notice
For Your Information...
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